Employment Screening

What are Education Verification Requirements?

Many organizations require that their employees have a high school diploma or G.E.D. Organizations may also require candidates to have a college degree.

Our policy is to research all former and present education, including high schools, colleges, and universities. The information verified will consist of the dates attended, major (if stated), and whether a degree was awarded. In the case an applicant has their degree withheld due to financial obligations to the school, you will be notified.

1. Full Name Used While Attending School
2. Social Security Number
3. Location of Schools
4. Year Graduated or Years Attended
5. Degree of Field of Study

Dates of attendance, major(s) and type of degree(s) awarded are included in the report.

When this is on the application:
High school only
High School, some college classes
College attended (no degree)
Undergraduate degree program(s) completed
Graduate program attended or completed
This is what is checked:
Diploma or dates attended
College verified
Highest level completed (both if at the same level)
Masters, Doctorate or Juris Doctorate verified, highest level

Why do a Professional Certification Verification?

Certification raises the bar on professionalism in any position because it requires a higher, continuous evidence of professional qualifications.

Many occupations are governed by issuing licenses or certifications only to those who have demonstrated their qualifications and abilities to meet pre-established and often increasing standards. Verification of the applicant’s licenses or certifications, therefore, ensures your organization and the applicant’s co-workers that he/she has met the requirements for performance of the assigned critical duties.

Experienced PBSLLC researchers can quickly verify the current status of professional licenses held by specialized employees, including:

  • Doctors
  • Nurses
  • Engineers
  • Lawyers
  • Realtors
  • Contractors (electricians, plumbers etc.)
  • Any other occupation requiring special credentials

Verifying an applicant’s professional accomplishments through PBSLLC assures your organization that its vital professional standards will be solidly maintained.

If I use an “Nanny Agency” why do I still need to conduct my own background check?

Children are a parent’s most precious gift. It’s hard to image how parents feel when they see footage of their baby being tormented and violently beaten by the one person paid and trusted to care for their child, the family nanny.

Sadly, nanny horror stories are nothing new. Australian nanny Louise Sullivan made world headlines when she was found guilty of the manslaughter of a baby girl just three years old. Then there was the nanny in Western Australia who burnt a toddler in a boiling bath. It’s stories like these which are now forcing parents to spy on nannies.

Some Agencies are being employed by parents to set up hidden cameras in family homes, to spy on their babysitters.

“98 per cent of people that come to us, overall, have their worst fears realised, and that’s because of their own intuition”.

“We’ve had matters of theft from the house, the drinking of alcohol, drunken state and so forth. Those sorts of issues all paint a very bad picture for you as a parent,” he said.

“You’re hoping that the person who is going to be taking care of your children is fit and proper.”

Lyn Bos, mother of two, runs Milestonz, an international nanny agency she started simply because she wanted to screen her own nannies. Too often, she says, parents are sent nannies who can’t be trusted to look after children.

“I had nannies sent to me that were inappropriate. They were underage, they had forged their documents and they had criminal records,” she said.

“We were also sent a nanny who had 11 counts of theft on her police record. When I interviewed the nanny I asked her if the agency knew about that and she said no, they didn’t even ask for my police record.”

With increasing childcare costs and long waiting lists, frustrated parents are turning towards one-on-one care, hiring agencies to find the perfect nanny. But demand is forcing many agencies to cut corners. A limited police background check is only compulsory in NSW and Queensland. With no systems in place, anybody can be a nanny.

We decided to put several agencies to the test, sending university student Kristy Lorroway to see how she was screened and how quickly she could get a job.

“It’s pretty easy to get a job as a nanny, even if you tell them you don’t have nay experience.”

“I went into one agency in the afternoon and within probably an hour they called me back and offered me a job, three days a week, and they wouldn’t have had time to check my references, call DOCS or do anything like that.”

Of the 10 agencies we visited, six conducted a thorough screening. Alarmingly, four of the agencies offered Kristy positions without the proper checks, in jobs caring for children aged one to four.

Susie Maher is a career nanny who warns parents not to rely solely on agency checks.

“I find it quite frightening as a nanny to not have the references properly checked. Some of the agencies I’ve been through don’t do checks. They place you in a position without having checked references. Hopefully the parents themselves will double check.”

She believes 99% of nannies are competent and capable, and it’s not only parents and children who are being exploited but also nannies.

“I’ve worked for families [where] I haven’t been paid correctly. I know nannies that get very severely underpaid, you know, earning something like $5 an hour to do everything.”

With the industry in disarray, nanny of 21 years Michelle Gurkin has set up a union to represent professional nannies. She’s now calling for tighter regulations.

“There is no regulation of the industry.”

“We need all the nannies and all the agencies to work to a standard like they have in childcare centres. We need a minimum standard – a minimum standard of age, a minimum standard of experience, a minimum standard of qualifications and to make sure that everybody, every agency does thorough police checks.”

Advice to parents is simple.

“There’s nothing more important than your children … prevention is better than cure.”

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